At Otonomee, we’re on a mission to redefine customer experience by partnering with some of the world’s most exciting tech brands. Since our founding in 2020, we’ve grown rapidly, expanding to over 350 team members across multiple countries, and now, gearing up to surpass 500 by the end of the year.
As we continue our growth journey, we’re happy to announce 150 new job opportunities across Ireland, Portugal and the US. This expansion reflects not only the strength of our remote-first approach and people-focused culture, as well as the trust our clients place in us.
“We take immense pride in the work we do and the culture we’ve built. This latest round of job openings is not just about numbers but finding passionate, driven people who want to be part of a company built with purpose and intentionality.”
- Brendan Ring, Chief People Officer
With 150 new job openings across various roles and levels, now is the perfect time to join our team.
Why Work at Otonomee?
Otonomee isn’t your traditional outsourcing company. We’re a fast-growing scale-up, built to empower our people and our partners. With a global client base spanning Ireland, Europe, and the US, we provide best-in-class customer management solutions while creating a flexible, people-first work environment.
We’re B Corp certified, and the employee experience is at the fore of our strategy. We encourage equality, diversity, inclusion and accessibility in the workplace, promoting dignity and respect for all. We welcome your unique talents and contributions, our inclusive culture inspires us to be curious, be bold and speak openly.
The Roles We’re Hiring For
We’re growing across multiple teams, with a mix of entry-level and senior roles, including:
- 90 + Customer Service Advisors (Remote in Portugal)
- 10 Team Managers (Remote in Ireland) (no longer accepting applications)
- 10 Team Managers (Remote in Portugal) (no longer accepting applications)
- Business Analyst (Remote in Portugal)
- Marketing Manager (Remote in Ireland) (no longer accepting applications)
- 2 Marketing Executives (Remote in Portugal) (no longer accepting applications)
With more roles coming soon, all our job openings are listed here: https://www.otonomee.com/careers
If you want to be part of a company that’s growing, innovating, and putting people first, we’d love to hear from you. Why not check out our openings now if you are looking for your next challenge?
About Otonomee
Otonomee is a Customer Management Outsourcing business that delivers scalable, tech-driven, people-focused solutions.
Leveraging a remote-first operating model, Otonomee optimizes customer interactions, reduces costs, and increases efficiency. The focus on remote work, automation, and data-driven insights positions Otonomee as a next-generation partner for leading brands and scaling companies.
Founded in 2020 by Aidan and Hilary O’Shea, to disrupt the traditional “big city, big building” BPO model - Otonomee offers a nimble, bespoke service that is not constrained by contact center capacity. The fast, flexible service can ramp up anywhere, in response to market needs and can rapidly respond to seasonal or product-driven demands. In 4 years, Otonomee has grown to over 350 employees (23 nationalities) in Europe, USA & Asia.
Clients include leading Irish and major US Tech & E-Commerce Customers, with complex global market needs, who value premium support for customers and clients. Otonomee has been a B Corp since Sept 2023.
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