Together We Grow

We believe our success starts with You. 

That’s why we’re committed to cultivating a dynamic, inclusive, and people-focused, purpose driven environment where you can thrive.

Unlocking growth potential for our People, Partners and the Communities in which we live

We champion a growth mindset, the drive to improve, the ambition to do more, and the creativity to imagine a better future. Join a united team of people, all across the globe, supporting exciting global brands.

Our Philosophy

Guiding principles for success

  • We believe that great brands need great support and that elevating Employee Experience elevates Customer Experience;
  • We believe that business, like life is better when people have Choice. In Otonomee, this transcends into the ability to work from the place that you call home; 
  • We know that there is a difference between “Doing Remote” & “Doing it Well”. Otonomee has been purpose built from the ground up to support hundreds of Team Members working remotely around the world;
  • We professionalize the home office and show a commitment to remote work. We are  a “hire from anywhere” company not a “work from anywhere” company;
  • Otonomee is a B Corp, which means we believe that doing well in business and doing good in the world are intertwined. We can be successful, deliver impact and make a difference as a Force for Good.
Body of water surrounded by trees
Otonomee employees at a speed dating event.

Who we are

Foundations of our success strategy

  • We are welcoming respectful friendly people to deal with;
  • We hire adults who are accountable and committed to Otonomee's delivery of service, ways of working and growth; 
  • We are open and curious to solution and find an answer;
  • We are interested in personal growth;
  • We put our hands up to take on new tasks – honing leadership skills far earlier than what a traditional work environment might require; 
  • We are agile, flexible, and resilient - where others see an obstacle, we see an opportunity to innovate.

Hiring great talent

We attract mature experienced talent globally. Our team members are...

  • Collaborative
  • Accountable
  • Display a growth mindset
  • Focused on attention to detail
  • Open to change
  • Resilient
Group photo of Otonomee team.

We unite behind dreams to make them live in the world

At Otonomee we believe in the power of yet. We believe that business, like life, is better with choice. The choice to live exactly where you want, fulfilling your own dreams.

We imagine a better and brighter future.

A future where we can deliver impact and make a difference as a force for good. Working with a united team of people, all across the globe, who will support your growth and transformation, championing relationships with the most exciting and iconic brands in the world.

See open roles

At Otonomee, people come first

We make sure you have all the tools, support, and benefits to innovate, create, and grow as you make a positive impact in the world.

Remote work

Enjoy the flexibility to choose where you live and work from the comfort of your home-office. Have the balance you need to thrive personally and professionally.

Career growth

We’re committed to help you grow professionally. Join a diverse, supportive, and dynamic environment full of opportunities for learning and development.

Purpose-driven

We prioritize People, Planet, and having a positive impact in everything we do. As a B Corp certified company, we strive to create a meaningful change while building a great place to work.

People-first culture

Be part of a team that values connection and collaboration. Join a company where you’ll feel respected, valued, and connected – Together we grow!

Two women sitting on bench pointing white and blue ferris wheel
Otonomee prioritises people, cares about career progression and takes an interest in our aspirations. The early definition of objectives and goals supports this genuine intent. The fully remote nature of my role also lends itself to a happy, healthy, energetic me!”
Profile picture of Catarina Coelho
Catarina Coelho
Technical Support Agent
Otonomee team speeding dating event in Lisbon
23
Nationalities represented
Otonomee affords me the opportunity to work with a global company that advocates those values and behaviours dear to me, whilst also supporting my personal and professional growth…and all from the comfort of my home in Portugal!”
Profile picture Salome Nunes
Salomé Nunes
Onboarding Specialist
350+
Team members globally
Group of people hiking in nature.
By working from home I'm able to have time for myself, for work, and for study while maintaining a steady work-life balance. On top of that, Otonomee allows me to grow professionally alongside its amazing people and culture!"
Profile picture of Diogo Jourdan
Diogo Jourdan
Onboarding Specialist
Otonomee  branded bottle on falesia beach with a sunset.
20+
Languages Spoken

Empowering people, inspiring change

We believe in the importance of businesses having a purpose and impact, in prioritizing People and the Planet, and being a Force for Good in the world.

At Otonomee, the employee experience is at the fore of our strategy. We encourage equality, diversity, inclusion and accessibility in the workplace, promoting dignity and respect for all. We welcome your unique talents and contributions, our inclusive culture inspires us to be curious, be bold and speak openly. Our business model is different, our way of working is different, and our impact in the world will be different.

Dream. Believers.

Let's make your future everything you have on your wishlist. One that is brighter and better, for You and for the World . Join us, at Otonomee, and experience the beautiful possibilities of one company, 350+ communities.

Current open positions

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Operations Lead (Remote in Portugal)
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Permanent employee
Full-time
Portugal-Supports
Ops Support: Operations Manager
Operations Lead (Remote in Portugal)
Customer Support Advisor - Finnish
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Permanent employee
Full-time
Portugal Agents+TM
Agent: Customer Support
Customer Support Advisor - Finnish
Customer Support Advisor (Remote in Portugal)
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Permanent employee
Full-time
Portugal Agents+TM
Agent: Customer Support
Customer Support Advisor (Remote in Portugal)
Customer Support Team Manager (Remote in Portugal)
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Permanent employee
Full-time
Portugal Agents+TM
Others
Customer Support Team Manager (Remote in Portugal)